Refund Policy

At Luxora Jewels, customer satisfaction is our priority.

We accept returns or exchanges only for damaged or incorrect products reported within 24 hours of delivery.

To request a return:

• Contact us through WhatsApp or email with order details and product images.
• Products must be unused and in original packaging.

Non-returnable items:

• Customized jewelry
• Used products
• Items damaged after delivery

For assistance, contact our support team.